MONTREAL — Transat has launched a new online tool to help travel agents and travellers track their ****** requests.

Transat first announced last month that it will now be offering refunds to travellers who were issued a ************* due to ********, while at the same time protecting agent commissions.

With the new tracker tool, users simply enter the Transat booking number and full name to check the status of their request. ****** requests will have one of the following statuses: Received, Processing, or Review has been completed.

The tool does not provide tracking for group or GDS bookings.

Earlier this week during Travelweek’s ‘Future of Travel: Sunnier Days Ahead’ virtual conference, keynote speaker Joseph Adamo, Transat’s Chief Sales & Marketing Officer, said that the ****** process is “going very well” and that the company is seeing a high opt-in rate from full-service agents. He also encouraged agents to get ****** requests in early as they will be processed on a first come, first serve basis.

For more details agents are invited to visit transat.com or Transat Agent Direct.