********** is welcoming confirmation by Unifor, representing the *******’s approximately 4,000 customer service and sales agents, that its members have ratified an agreement on a new collective agreement for five years. “The ratification of this new contract by our customer service and sales agents provides ********** with added stability and flexibility to support profitable growth,” said Calin Rovinescu, President and CEO of **********. “It is a ‘win-win’ agreement which recognizes the contribution of our employees. It is also the fourth new labour contract we have concluded over the past eight months building on the shift in culture underway at **********.” The agreement has also been approved by the ********** Board of Directors.