MONTREAL — ********** has rolled out fresh new features to its products and services, including more family-friendly options and expanded in-flight food and beverage offerings.
These updates, says Jacqueline Harkness, Managing Director, Products and Services at **********, are part of the *******’s ‘More to Travel‘ initiative, a series of ongoing improvements currently underway across its travel products and services.
“At **********, we know that a comfortable and enjoyable onboard experience is an important part of our customers’ travel journey,” says Harkness. “We’re pleased to offer more food and beverage options across a variety of tastes and preferences including products not available today on any Canadian *******, as we continue improving **********’s overall onboard experience.”
MORE FAMILY FUN
Following its distinction as 2023’s ‘Most Family Friendly *******’ by Skytrax last month, ********** has become the only ******* to offer some of the most popular kids’ shorts for in-flight entertainment through an extensive partnership with Mattel. The entire suite of shows and movies adds dozens of hours of additional kids’ content to **********’s in-flight entertainment, with additional new content partners coming soon.
“Air Canada is proud to be the only Canadian ******* offering exclusive Mattel favourites like ‘Hot Wheels in the City,’ ‘Thomas and Friends: Learning with Thomas,’ as well as episodes of ‘Barbie’s vlog’ — which comes hot on the heels of the most anticipated movie release of the summer,” said John Moody, Managing Director of Product Design at **********. “At the height of family vacation season, parents and kids can enjoy their flight with an unparalleled range of inflight entertainment options including some of the most popular and well-loved kids’ shows.”
********** APP
The latest upgrades to the ********** App, available for free through the Apple App Store or Google Play, allow for quick and easy access to important travel information throughout the journey including:
- Mobile boarding passes that are easier to use at security and during boarding with seamless updates
- Passport details of Aeroplan members linked to their profile, streamlining international check-in
- Easier airport navigation with integrated maps of key ********** and Star Alliance airports
- Ability for ********** Signature Class and Premium Economy customers to pre-order in-flight meals on select international flights departing Canada
LATEST INITIATIVES
Since the spring, ********** has been rolling out product and service upgrades across the travel experience with new ways to stay connected, improvements to lounges, with more to come. This includes a partnership with Bell, announced in May, which launched with free on-board Wi-Fi texting for Aeroplan members.
The ******* also recently added three new premium airport lounges, bringing **********’s network of lounges to 29 worldwide. This includes a new Maple Leaf Lounge at San Francisco International Airport (SFO), the new Aspire | ********** Café at the Billy Bishop Toronto City Airport (YTZ) in Toronto’s convenient downtown terminal, and Newark Liberty International Airport (EWR) Terminal A co-located within the new United Club. These initiatives are part of **********’s commitment to evolve its premium offerings to provide the highest level of service and even more comfort and convenience to customers.
