MONTREAL — ********** says it will comply immediately with Transport Canada’s safety notice closing Canadian airspace to ********** Max aircraft operations until further notice.
**********’s cancellation and rebooking policies are in place with full fee waiver for affected customers.
********** says: “We are working to rebook impacted customers as soon as possible but given the magnitude of our 737 Max operations which on average carry 9,000 to 12,000 customers per day, customers can expect delays in rebooking and in reaching ********** call centres and we appreciate our customers’ patience.”
Customers are further advised to check the status of their flight on *********.com prior to going to the airport.
********** adds: “We fully support this decision and will continue to work with Transport Canada towards resolution of this situation as soon as possible.”