MONTREAL — ********** has released the 2021 edition of Citizens of the *****, outlining how the ******* has advanced a range of sustainability programs despite the impact of ******** on the global ******* industry.

The document, **********’s annual corporate sustainability report, details the *******’s progress in such areas as safety, wellness, the environment, and employee and community engagement.

“Although ******** has had an unprecedented impact on airlines globally, I am proud that ********** has kept moving forward on its ESG initiatives and remains focused on its long-term sustainability goals. This has included keeping our customers and employees safe, reducing our environmental footprint, and contributing to the well-being of the communities we serve, notably through the ********** Foundation,” said Michael Rousseau, **********’ President and CEO.

“We know that the effects of the ******** are transitory, but to address sustainability risks and opportunities and help create a more sustainable aviation industry requires a long-term commitment and strategy. Citizens of the ***** is one way we are demonstrating our determination by reporting on our progress,” Rousseau added.

Citizens of the *****, **********’s 2021 Corporate Sustainability Report, is available at www.*********.com. It details how the ******* integrates environmental and social factors into its daily operations through three sustainability pillars: Our Business, Our People and Our Planet.

To ensure transparency, integrity and accountability, an independent third party was retained for a limited assurance engagement on select performance indicators.

Highlights of this year’s report include …

• In 2021, ********** released its new Climate Action Plan, which includes ambitious milestones to achieve its long-term goal of net-zero emissions by 2050.
• ********** launched the Leave Less Travel Program, offering corporate customers the opportunity to reduce their carbon footprint related to business travel.
• The recall of over 10,000 employees and the hiring of new recruits to **********’s operations groups in 2021, and the associated training programs to support the employees’ return, growth and development in their role, including in safety matters.
• To underscore its commitment to customer and employee safety, it operated through the year under a comprehensive program, ********** CleanCare+, to apply industry-leading biosafety measures at each stage of the journey.
• In 2021, the ********** Foundation raised more than $1 million and dispersed close to $600,000 to support close to 160 charities.
• ********** celebrated the 15-year anniversary of the Aeroplan member donation program. In 2021, close to 65 million points were donated by Aeroplan and its Members through the Aeroplan Member Donation Program.

********** closely monitors developments in ESG reporting. In 2022, ********** also issued its first report aligned with the Task Force on Climate-related Financial Disclosures (TCFD), also available at www.*********.com.