MONTREAL — ********** has announced new updates that will help ensure the status of its Altitude members.

In order to provide greater flexibility, the changes include the following:

• Automatic extension of 2020 Altitude status: All Altitude status for 2020 will automatically be extended through to the end of 2021. Should a member reach a higher status before the end of this year, they will enjoy it upon qualification, and maintain it through 2021 as well.
• Share Altitude status with friends and family: Since Altitude status is secure through 2021, if a member has already achieved status for next year, or does so by the end of 2020, they can gift it to a friend or family member.
• Continue to earn Altitude status and Aeroplan Miles – from home: While at home, a member can still earn Aeroplan Miles, progress towards Altitude status and make a difference with their miles. From now until April 30, for every five Aeroplan Miles a member donates to a charity engaged in fighting the ******** ******, they will receive one Altitude Qualifying Mile – up to a maximum of 25,000 AQM – all of which count towards 2021 status for the member, and a loved one.

These improvements come in addition to other changes for all Aeroplan members already announced, which include the following:

• Cancel any Flight Reward free of charge: Until April 30, all members can cancel any Flight Reward free of charge and receive all of their Aeroplan Miles back in their account, plus a full ****** of any associated taxes, fees and surcharges on the unused value of their travel. This is available for flight itineraries departing any date in the future.
• Temporary pause to expiration of Aeroplan Miles: ********** has paused expiry until May 14, 2020. This means that between now and May 14, any Aeroplan Miles, which would have expired, will not. Effective May 15, **********’s normal expiration policy will once again apply, meaning that miles will expire if an eligible transaction has not been completed prior to this date.

“Loyalty is a two-way street – certainly in good times, but especially so in hard times. Altitude members have shown outstanding commitment to **********, and to provide some certainty during these uncertain times, we are extending members’ current Altitude status to the end of 2021. We’re also making it easier to share status with a loved one, and earn both status and Aeroplan miles from home,” said Mark Nasr, Vice President, Loyalty and eCommerce at **********. “The entire ********** team is looking forward to welcoming all customers back in the skies when the time is right.”