CALGARY — WestJet is offering refunds to customers with European flights cancelled due to the ******** ********.

Travellers with flights to or from Europe and scheduled to depart between March 1 and Oct. 31 of this year can be reimbursed within four weeks.

The policy marks a shift from the *******’s previous stance that offered flight credit or no-fee rebooking rather than reimbursement for trips that were cancelled as airlines halted the majority of their flights amid border shutdowns, quarantines and a collapse in travel demand.

WestJet is contacting guests with eligible flights who had already accepted ************* to alert them to the new option, said spokeswoman Lauren Stewart.

In June, WestJet adopted a similar approach to refunds for cancelled flights to or from the U.S. or UK.

The Calgary-based carrier made a push into European markets last year, launching routes to London, Paris, Dublin, Glasgow and Rome.

Of those, only the Calgary-London and Calgary-Paris routes remain in operation, and “on an extremely reduced schedule,” Stewart said. The Paris route will be removed from the flight schedule by the end of September.

SOURCE: The Canadian Press